Question 1

Can I still control my irrigation if the internet goes down?

Accepted Answer

Yes. If internet drops, Agrinodes supports on-site Bluetooth local control from your phone so you can still open or close valves, start or stop pumps, read sensors, and manage Programs without Wi-Fi.

Question 2

Will Agrinodes work in areas with no mobile reception?

Accepted Answer

The Gateway connects to the internet via Wi-Fi, so you need a Wi-Fi connection at your shed or pump house. Nodes relay back to the Gateway over the farm field network, so they do not need their own SIM card or mobile reception in the field.

Question 3

What happens if the trial doesn't work for my situation?

Accepted Answer

For the standard 1x Gateway trial, return the Gateway in original condition under the trial terms using the prepaid Express return label and receive your full deposit back. Express delivery and the return label are included with the trial.

Question 4

Can I request a trial with more than one unit?

Accepted Answer

Yes. If you need a Gateway plus additional units for evaluation, contact us about an assisted multi-unit trial. Those extra units are arranged internally, outbound shipping is charged to you, and if you do not convert, you organise return shipping to receive your refundable deposit back.

Question 5

Am I locked into a long-term contract?

Accepted Answer

No. The monthly subscription is month-to-month with no lock-in contract and no cancellation fees. If you cancel, your subscription stays active until the end of your current paid billing period. Your hardware is yours to keep regardless of your subscription status.

Question 6

Are there any hidden fees beyond hardware and subscription?

Accepted Answer

No. You pay for the hardware upfront and a monthly subscription based on how many devices you run. There are no setup fees, no per-sensor charges, no data overage costs, and no firmware update fees. Fertigation Core, if you want it, is an optional $69/month add-on.

Question 7

Is the mobile app included in the subscription?

Accepted Answer

Yes. The monthly subscription includes unlimited cloud data, the Agrinodes mobile app (iOS and Android), mobile push notifications, irrigation Programs, and standard support from the Agrinodes team.

Question 8

Can I start with one Gateway and expand later without replacing anything?

Accepted Answer

Yes. That is the normal rollout path. Most farms start with one Gateway at the main control point, prove the first irrigation or fertigation workflow, then add Node Solar or Node Mains units block by block as coverage or remote control needs grow. Your subscription simply scales with the number of active devices.

Question 9

How do I decide between trialling first and buying outright?

Accepted Answer

Choose the 14-day trial if you want to validate Wi-Fi at the Gateway location, prove your valve and pump wiring path, confirm your sensors behave as expected, or run one real irrigation scenario before scaling. Buy outright if you already know your control point, power, and sensor setup is ready and you want to move directly into rollout.

Question 10

Do I need technical expertise to calibrate sensors?

Accepted Answer

No. The app walks you through calibration step by step. You can follow the guided prompts for your soil or substrate, or enter manufacturer or lab-supplied calibration values directly when they are already known.

Question 11

Do all Nodes need mains power?

Accepted Answer

No. Node Solar is solar-powered with an onboard lithium battery backup, providing approximately 5 days of continuous operation (at 1-minute data intervals) without sunlight. Node Mains is designed for powered remote control points and runs from standard mains power.

Question 12

What does the soil sampling calibration wizard actually do?

Accepted Answer

The wizard reviews the live sensor trace through irrigation, soak-in, and dry-down periods, then suggests the best windows to collect physical soil samples for lab moisture testing. Those lab points are used to build a calibration curve that matches your soil and sensor installation more closely than a generic default curve.

Question 13

Why does the soil sampling wizard improve soil moisture accuracy?

Accepted Answer

Because it helps you sample at the moments that matter most to the calibration curve instead of guessing. By capturing stable wet, midpoint, and dry reference points, the resulting curve better matches how that sensor behaves in your actual soil, which improves the usefulness of the readings for day-to-day irrigation decisions.

Question 14

How many Nodes can one Gateway support?

Accepted Answer

A single Gateway can manage up to 99 Nodes across the farm field network. Nodes can also relay signals from one to another, extending effective range across large properties.

Question 15

What is the wireless range of the Nodes?

Accepted Answer

Each Node communicates with up to 3 km line-of-sight range in open paddock conditions. In dense vegetation or hilly terrain, the field network allows Nodes to relay through each other to maintain connectivity.

Question 16

What happens if a Node loses connection temporarily?

Accepted Answer

Nodes are designed for rugged, real-world conditions. If a Node temporarily loses connection — due to interference, extreme weather, or repositioning — it automatically reconnects to the nearest available Node or directly to the Gateway once the link is restored, without needing to be paired again.

Question 17

How do I know a remote command actually happened on farm?

Accepted Answer

Agrinodes records the lifecycle of control actions from cloud request through device acknowledgement and completion status. In practice, that means you can see whether a valve open command, pump stop, or safeguard action was requested, received, retried, completed, or timed out instead of relying on a blind button press.

Question 18

If something goes wrong during a run, does Agrinodes just send an alert or can it respond?

Accepted Answer

It can do both. You can configure action plans so a critical condition does more than notify you — for example stopping the active run, closing a valve, stopping the pump, or disabling Programs tied to the incident. The system confirms those steps back through the device path and retries if needed before escalating.

Question 19

What does Agrinodes monitor automatically?

Accepted Answer

Agrinodes evaluates safeguards on every sensor reading across five domains: irrigation flow (no flow, flow out of range, unexpected flow), soil moisture (too wet before irrigation, not increasing during irrigation), electrical conductivity (salt stress risk), pressure (blockage or supply issues), and tank level (prevents pump dry-run). Each safeguard has configurable thresholds per zone.

Question 20

Can Agrinodes stop my pump automatically if something goes wrong?

Accepted Answer

Yes. You can assign an action plan to any critical alarm. Action plans can stop a zone or active run, close a specific valve, stop the pump, or disable affected Programs — confirmed step-by-step by the device. If a step times out, it retries automatically before escalating.

Question 21

How do I get notified when a safeguard triggers?

Accepted Answer

Incidents appear in the app immediately and can trigger mobile push notifications for the relevant categories. Each incident captures the threshold, observed value, timestamp, and operational context so you can assess the situation remotely.

Question 22

Can I create irrigation Programs?

Accepted Answer

Yes. You can create multiple irrigation Programs per farm using day-based or repeat-window timing, assign zones and steps, and publish them to the Gateway. Programs run automatically, and you can also trigger manual runs when needed.

Question 23

Can Agrinodes handle both irrigation and fertigation from the same rollout?

Accepted Answer

Yes. You can start with irrigation control first, then add fertigation workflows where the site has the required injectors, tanks, dosing hardware, and supported sensors. Fertigation Core is an optional add-on, so you do not need to commit the whole farm to fertigation on day one.

Question 24

Who owns my farm data?

Accepted Answer

You do — completely. Your sensor readings, Programs, and farm configuration are your data. We do not sell, share, or monetise your information. You can export your data at any time.

Question 25

Is my data secure?

Accepted Answer

Yes. All communication between Nodes, Gateways, and the cloud is encrypted. The platform is hosted on secure Australian cloud infrastructure, and access to your account is protected by authentication. Only you and users you explicitly authorise can see your farm data.

Question 26

How is shipping calculated?

Accepted Answer

Shipping is calculated at checkout based on your delivery postcode and the items in your cart. Standard 1x Gateway trial pricing includes Express delivery and a prepaid Express return label. Assisted multi-unit trials are arranged internally, outbound shipping is charged to the customer, and return shipping stays customer-arranged if the devices are sent back for refund. All hardware is assembled and dispatched from Brisbane, QLD, with an estimated 3 business days assembly time before shipment.

Question 27

What if something breaks or stops working?

Accepted Answer

All Agrinodes hardware is covered by a standard warranty. If a device develops a fault, contact us and we'll arrange a replacement. We also push over-the-air firmware updates to fix bugs and improve performance without requiring a service visit.

Question 28

What support do I get during rollout after I purchase?

Accepted Answer

Standard support is included with the platform subscription. That covers help with setup, sensor compatibility questions, calibration workflow guidance, and normal product troubleshooting. If you are planning a larger or more complex rollout, contact Agrinodes early so the deployment path can be staged sensibly around your blocks and control points.

Question 29

Is Agrinodes an Australian company?

Accepted Answer

Yes. Agrinodes is designed, built, and supported in Australia. Our hardware is assembled and shipped from Brisbane, QLD, and our support team is based in Australia. All prices on this site are in Australian dollars.

Everything else you wanted to know.